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It's time we ditched "Dear..." from work e-mails, according to a US political figure, who says it's too intimate. So what is the most appropriate way to greet someone in an e-mail - hi, hey or just get straight to the point?
Two words. That's all Giselle Barry needed to leave a lasting impression.
The spokeswoman for US congressman Ed Markey was e-mailing a group of reporters, to alert them to an important announcement.
"Hey, folks," she began.
Such a casual salute raised eyebrows at the Wall Street Journal, which interpreted the beginning of her e-mail as the end of a centuries-old written tradition.
"Across the internet the use of 'dear' is going the way of sealing wax,"